| Issue ID | 1258279 |
| Internal NHTSA # | 10823617 |
| Manufacurer | Nissan North America, Inc. |
| Brand | NISSAN |
| Model | ALTIMA |
| Model Year | 2009 |
| File date | 19/01/16 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | On january 19th at 6:00pm i attempted to leave work and my car would not start. I called a tow truck and jump would not help. I had to call a tow truck to tow my car home. The next day on january 20th, i had the car towed to my local nissan dealership, nissan of union city. I had the diagnostic test run and it was determined that the steering lock no longer worked. My nissan rep advised that this issue with the steering lock appears to happen in these model cars. I researched the issue online and found that this is a major issue with many people online speaking about their frustration with nissan. Nissan north america is aware that this is a major issue and extended the warranty on this part. They did not mail me any information on the warranty extension which expired on 8-15-15. The warranty extension was specifically for the steering lock since nissan knew this was a huge issue. The total cost to resolve this issue and fix my car is $1000. 00. I had to take out an icare plan where the total cost was broken down into payments for 6 months. I called nissan corporate to find out if they would help with the cost of this major issue and they advised me they would not. They stated they looked into this issue and the warranty was extended. Since i did not bring before the warranty extension expired, in there words, nothing could be done. I contact clark howard, and they advised i file a complaint with nhtsa. Thousands and thousands are having this major issue and nissan is putting all the responsibility on the consumer vs. Themselves. This is an obstruction and nissan needs to be held responsible. |
| Vehicle Mileage at Failure | |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | FAIRBURN, GA |
| VIN pattern | 1N4AL21E19NXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
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| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
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| Dealer's state code | |
| Dealer's ZIP code |