| Issue ID | 1256581 |
| Internal NHTSA # | 10822346 |
| Manufacurer | Nissan North America, Inc. |
| Brand | NISSAN |
| Model | ALTIMA |
| Model Year | 2009 |
| File date | 06/01/16 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | One morning while on my way to work, my car would not start. A yellow key light came on in the dash that i had never seen before. The steering wheel wasn't completely locked until trying to start it several times. The car stayed in the lock position and would not switch over to accessory mode or start at all. I quickly found several complaints online with the similar problem. I was able to pull a video up on youtube that showed me how to temporary fix this issue. We removed the case off from under the wheel, used a wrench or sturdy metal object and located the steering lock itself and slowly tapped on it. Sure enough, we were able to get my car started after a few taps. It worked fine for several months. After discovering this problem i found a website that showed this part was not on recall but did have an extended warranty. Unfortunately, my steering lock went out 3 weeks after the extended warranty. Go figure.... After several months without the issue, the car locked up again on while i went to head home from work. I was able to do the same tap and get it started to get myself home and it worked a few weeks. Now, my car is currently stuck at my work until i can afford a tow and the repairs at the dealership which will cost me $950-$1,200. I've called other local mechanics to see if they could get me a better deal and unfortunately most of them do not have the proper tools/equipment to completely repair the problem. Once they replace the steering lock the car will need to be reprogrammed which only a nissan dealer can do supposedly. It's pretty awful nissan isn't doing more to help people out in this situation when there is case after case with the same stories. |
| Vehicle Mileage at Failure | 13000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | TULSA, OK |
| VIN pattern | 1N4AL21E39NXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
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| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
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| Dealer's state code | |
| Dealer's ZIP code |