| Issue ID | 1253360 |
| Internal NHTSA # | 10819985 |
| Manufacurer | Nissan North America, Inc. |
| Brand | NISSAN |
| Model | ALTIMA |
| Model Year | 2009 |
| File date | 06/01/15 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | My 2009 nissan altima steering lock had an internal failure. Nissan failed to recall this part so no information was provided to consumers owning this make and model. I filed a complaint with nissan consumer affairs which they of course denied, but after several minutes of me requesting them to let me know when i was notified of the extended warranty regarding this part, i was told no letter was sent to me. I purchased my 2009 nissan brand new in 2010, so unless the nissan part went bad early in ownership i would have never had the opportunity to be covered under this so called extended warranty. To add insult to injury, this is a bad nissan part, they are charging $700 just for the part alone to be repaired, and only guaranteeing the part for 12 months, can't make this up. It appears that nissan made the adjustments in later models and that 2009 owners are left holding the bag. I understand parts going bad, and in some cases people are going to be stranded (as i was in a dangerous situation) due to unforeseen issues. But i would like for someone to explain to me why all of these people posting the same complaint (and there are tons) are being discriminated against by nissan that this (the part they built into the car) part is somehow different than most parts being recalled even at this very moment. Shame on you nhtsa for not holding them accountable for this horrible business and safety issue. The car will not start without this part, because it is so expensive it is requiring people to try and repair this themselves, which is going to cause even further safety issues in my mind. We own 2 nissan's in my house, do all of our servicing there, we will never purchase nissan again. |
| Vehicle Mileage at Failure | 83917 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | RALEIGH, NC |
| VIN pattern | 1N4AL21E69CXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
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| DoT tire identifier | |
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| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
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