| Issue ID | 1253206 |
| Internal NHTSA # | 10819873 |
| Manufacurer | Nissan North America, Inc. |
| Brand | NISSAN |
| Model | ALTIMA |
| Model Year | 2009 |
| File date | 30/12/15 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | My car was stationary in a grocery parking lot and push button starter would not start. It was the dead of winter with sub zero temperatures. The dash displayed an illuminated key indicating there may be something wrong with the intelligent key, so i replaced the battery in both keys and the car still would not start. I then tried to jump the car with no success. So i googled "car won't start, 2009 nissan altima" and that opened the flood gates. I read tons of complaints about this same part malfunctioning on the 2009 to 2011 nissan. When i finally towed my car to the dealer, guess what--i had that very issue, something called the "steering lock malfunction". During my research, i even read an article that indicated nissan was aware of the problem, and had extended their warranty to help, but that extension ended in march 2015 and nissan would not complete a recall because it was not a safety issue. I say it is a safety issue. Again, my car stopped on me in the dead of winter in the middle of a cold snap. What i also read was that nissan knew that at least 50% of these cars manufactured would have to have this part replaced and decided to leave the consumer on their own to pay for the repair. I viewed youtube videos where tons of consumers were doing desperate things to avoid spending the $1000 for this repair. They were pulling their fuses for the steering lock system. They were pulling out the part and banging on it. They were sticking a screw driver in the part to release the stuck mechanism to get the car to start. It's a shame that nissan is aware that this part is defective and has the tendency to get stuck, resulting in disabling the push button starter and they won't do anything about it. I will never, ever, ever buy another nissan car, especially not a 2009 through 2011. I wouldn't own another nissan if they were giving them away. This company is unethical. |
| Vehicle Mileage at Failure | 100000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | ROMEOVILLE, IL |
| VIN pattern | 1N4AL21E79NXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
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| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
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| Dealer's state code | |
| Dealer's ZIP code |