| Issue ID | 1249122 |
| Internal NHTSA # | 10816659 |
| Manufacurer | Nissan North America, Inc. |
| Brand | NISSAN |
| Model | ALTIMA |
| Model Year | 2009 |
| File date | 26/12/15 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | Merry christmas nissan! Thanks for making it a memorable one. I drove to a relatives home the day after christmas. The car was parked on a city street. When i went to leave, the car would not start or do anything. A yellow key symbol appeared. The car would not start, nothing was happening. The brake was very stiff. No ability to shift. No radio or dash lights would work. I had to have the vehicle towed to a local nissan dealership. Electronic steering lock failure at a cost of $900. 00. I was then told by nissan dealership that nissan was well aware of the issue and they had added an extended warranty to fix the bad part but it had expired earlier in 2015. I only went to dealership 3 times with sterring lock issues previously only to be told that it was my fob not the steering lock. I have 2 fobs and questioned how 2 would be having issues. Never a good answer or option. Never was i told there was bad part that was covered under warranty! Shady business, the part should be recalled for safety and negligence. What if it stopped working and locked while i was actually driving? I travel for work and what if it stopped in a bad area leaving me stranded? What if it was extreme cold or heat? The issue is that nissan knows about a bad part but have left customers to pay $900 to fix their bad part leaving people in danger. There are countless stories online about this same issue. Nissan changed the part in approx 2010. They need to own their mistake and stop leaving people stranded in harms way. I don't understand why nissan is allowed to make a bad part, know that the bad part will disable the car and leave people stranded without any notice. The consumer gets insult to injury and has to pay for nissan's mistake at a $900. 00 cost. Again, merry christmas nissan. |
| Vehicle Mileage at Failure | 120500 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | TUMWATER, WA |
| VIN pattern | 1N4AL21E79NXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |