| Issue ID | 1245038 |
| Internal NHTSA # | 10809410 |
| Manufacurer | Nissan North America, Inc. |
| Brand | NISSAN |
| Model | ALTIMA |
| Model Year | 2009 |
| File date | 07/12/15 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | Dec 7, 2015 climbed in car at 8 am, would not start. The key light was on but the dash did not light up as normal when you put your foot on the brake and push the start button. Could not get it out of the "locked" position. Called local dealer and he offered no help, nor ideas of what could be wrong. Told me to "bring it in". Didn't even tell ne how to unlock the gear so i could push car out of garage. Took 2 calls to get this info. Checked online for issues, found escl problem, called dealer back. Only then did he remember something about that issue. My car is 7 weeks out of warranty, great shape, 68164 miles. Called nissan and spoke with consumer affairs, filed complaint. Received a call the next day that they were "considering" my issue/concern/complaint. Told me they would have an answer in 3 days. Why not give me an answer when they called? |
| Vehicle Mileage at Failure | 68164 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | SNELLVILLE, GA |
| VIN pattern | 1N4AL21E49NXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |