| Issue ID | 1219233 |
| Internal NHTSA # | 10763438 |
| Manufacurer | Nissan North America, Inc. |
| Brand | NISSAN |
| Model | ALTIMA |
| Model Year | 2009 |
| File date | 07/09/15 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | I purchased my vehicle from diamond valley honda. I have only had my car for about 6 months with a 90 day warranty. My car was working absolutely fine on 9/7/2015 (labor day) until the evening my ignition locked. I read the manual and it stated that my key may need to be reprogrammed, but i did have a spare and when neither worked i towed my car to my dealership. A day and a half went by and they ran a diagnostic test on my car stating that the starter locked, but that they did not have the proper system in fixing my car in which they had to tow it to nissan to be fixed. My dealership waved the diagnostic test, but wanted to charge me for towing to the nissan dealership. I refused, because i towed my car to the place it needed to be taken to and i was not going to be charged to simply have my car taken across the street. The nissan dealership wanted to charge me 120. 00 to run another diagnostic on my car, but i explained to them that my dealership did one and told me what the problem was, but they continued to come up with excuses as to why they needed to run it through their system. I was extremely frustrated that not only i was unable to get to work, but that my dealership was unable to fix the problem. I pleaded with nissan to do payments, because this was my only source of transportation, but they refused and stated that i needed the entire payment of 850. 00 to walk off the lot with my car. Upset and extremely emotional that i just purchased this car and now have to come out of pocket to pay this obscene amount of money, i have to push back my car payment along with my registration and insurance payments. I feel that my dealership cheated me, for not being able to fix a car that was purchased from them. I have read many reviews and feel that nissan should recall this, because no car with the proper keys should lock on persons thinking it's in theft mode. |
| Vehicle Mileage at Failure | 122000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | ONTARIO, CA |
| VIN pattern | 1N4AL21E99NXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |