| Issue ID | 1162414 |
| Internal NHTSA # | 10691355 |
| Manufacurer | Nissan North America, Inc. |
| Brand | NISSAN |
| Model | ALTIMA |
| Model Year | 2009 |
| File date | 21/02/13 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | On february 21, 2015, while traveling 300+ miles out of town my 2009 nissan altima failed due to the broadly known issue of "steering column lockout," in which the car will not start and requires a tow to the dealer for expensive repairs. I am requesting the nhtsa launch or expand an investigation of this known issue and provide a public warning to drivers of nissan vehicles. The car had regular service on february 10, 2015, at mossy nissan oceanside, ca and i was told "safe to drive" for my trip out of state. It wasn't, the dealer doesn't check for this well known issue during service. Nissan refuses to issue a full recall, instead extending the warranty to 1,000,000 miles or 5 years. In this way nissan profits from repairs of cars failing after 5 years yet before or after 1,000,000 miles when the car strands drivers, and because not a full recall there is no physical evidence for an nhtsa investigation. Nissan does not have the controls to know which vehicles will fail, as evidenced by my and multiple pages of identical complaints filed with the nhtsa. I and my family do not accept the multiple apologies from nissan, and there is no way for nissan to make up for me missing my daughter's event. Nissan's actions indicate they are not interested in passenger safety. This nissan has stranded me 5 times since purchased new in 2009 from mossy nissan oceanside, an authorized nissan dealer. Regarding passenger safety, also the airbag system has failed to turn on to protect passengers. On airbag failure, nissan tested the airbag on my vehicle with a male passenger and stated they didn't see an issue, misleading myself, customers, and the nhtsa by testing with a male passenger over 120 pounds yet publishing results as applying to both genders - a female passenger will likely need to be over 150 pounds to be protected by the nissan passenger airbag system. |
| Vehicle Mileage at Failure | 80321 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | CARLSBAD, CA |
| VIN pattern | 1N4AL21EX9NXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |