| Issue ID | 1159771 |
| Internal NHTSA # | 10689468 |
| Manufacurer | Nissan North America, Inc. |
| Brand | NISSAN |
| Model | ALTIMA |
| Model Year | 2009 |
| File date | 03/11/14 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | My vehicle begin to not start properly around november 2014. It has since got to the point that it will not start, due to a malfunction of the electronic steering control lock. I found this out after some trouble shooting and research. I also found that this is a known issue with this vehicle and yet a full recall was never made, due to it being labeled as not a safety issue. My wife and 18 month old son were stranded in 14 degree weather for over 3 hours today and the wind chill was below zero. I do not understand how a company like nissan can get away with saying this malfunction is not a safety issue. Nissan has acknowledged the issue, but claims it will not be covered as our car is out of warranty. We never received anything stating that there was possibly a defective part on our car. There are numerous complaints about this online and i'm sure several have already filed complaints here as well. Nissan now wants us to pay out of pocket for an authorized dealership to diagnose the problem that we have already diagnosed, i find this to be an unacceptable business practice, which indicates they are more concerned with money then the welfare of their customers. I have had several vehicles that had recalls and never once was i required to pay to have it checked out. |
| Vehicle Mileage at Failure | 83000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | ODENTON, MD |
| VIN pattern | 1N4AL21E79NXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 4 |
| Drive train type | FWD |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |