| Issue ID | 1141363 |
| Internal NHTSA # | 10667192 |
| Manufacurer | Nissan North America, Inc. |
| Brand | NISSAN |
| Model | ALTIMA |
| Model Year | 2009 |
| File date | 16/12/14 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | Car would not start after work on 12/16/14. Locks worked fine and doors unlocked. Tried jumping car battery and changing batteries in key with no success. Had car towed to local nissan dealership that night. After looking at car on 12/17/14, local shop advised the issue to be the electronic steering column lock. After reviewing this to be a common issue, so common nissan extended warranty for this model for this part to 6 yrs unlimited miles (my car has about 80,000 miles). I ask the service advisor at the nissan dealer was there any recall on this part because of all the issues with it. I was told no and it would cost $1196 to repair it. So i call nissan consumer affairs for any chance of covering under this warranty. Nissan stated they would not do anything until i had a dealer review the issue. Dealer confirmed issue. But i was fully denied was told the warranty had expired october of 2014 and they could not do anything, with the large volume of complaints here and nissans own admission of known issue by extending warranty for this model year and part, something more needs to be done. Im very disappointed with nissan. Since 2007 i have purchased 4 nissan an at this point i will never spend my hard earn money on another nissan please spread the word on how nissan is treating their so called "valued customers'. |
| Vehicle Mileage at Failure | 80000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | ELGIN, SC |
| VIN pattern | 1N4AL21E69NXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
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| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
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| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
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