| Issue ID | 1091717 |
| Internal NHTSA # | 10616478 |
| Manufacurer | Nissan North America, Inc. |
| Brand | NISSAN |
| Model | ALTIMA |
| Model Year | 2009 |
| File date | 12/03/14 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | Vehicle would not start. Appeared not to be a battery issue. Vehicle was towed to the dealership where i purchased the car. However, car started and electrical system seemed fine. Subsequently (after a discussion with the service person), it seemed apparent the there was a wheel lock switch assy failure (which is under a formal recall). I was told that the part is severely backordered. I then decided to return in a few months (during the next oil change) and attempt to schedule a warranty replacement per the formal recall. However, the dealership (grubbs nissan in hurst, texas) told me that "since the switch was not broken now, that they would not be able to honor the warranty". I was given a phone number to call corporate. After some research on the web, it appears that my warranty request should have been honored (especially since i already was stranded and had to pay for towing once before!). I will call corporate on monday, but wanted to file this official complaint (if you look on the web, you can note countless people in the same situation with mixed results (obviously, very poorly communicated from corporate out to the dealerships or very poorly complied with at the dealerships (whichever is the answer, it is not acceptable). Thanks for listening, [xxx] information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6). |
| Vehicle Mileage at Failure | 64451 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | FORT WORTH, TX |
| VIN pattern | 1N4AL21E89NXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 4 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |