| Issue ID | 841996 |
| Internal NHTSA # | 10379898 |
| Manufacurer | NISSAN NORTH AMERICA, INC. |
| Brand | NISSAN |
| Model | ALTIMA |
| Model Year | 2009 |
| File date | 21/01/11 |
| Component | EQUIPMENT |
| Product type code | VEHICLE |
| Description of the problem | I have a 2009 nissan altima with just over 13000 miles on it. Last week as i was driving to work at about 65 mph i heard what sounded like a shotgun blast over my head. The sunroof glass had shattered (more like exploded) leaving about a 2 foot circular hole in the glass. At first i thought something must have hit me but when i pulled over i could obviously see that the glass was mushroomed out as if it had exploded from the inside out, not pushed in. I took the car to my nissan dealer and they agreed that that there was no evidence that anything had hit the glass and that it had simply spontaneously shattered. They also pointed out chips in the paint on the roof and trunk lid caused by the pieces of broken glass. After first denying any coverage, nissan now has agreed to pay for the new glass as a "goodwill repair" but they still refuse to pay for installation or the paint damage. The dealership picked up the installation and my insurance company is covering the $2500 of paint damage. I did contact nissan consumer affairs to appeal their decision but was very curtly denied again. *ln |
| Vehicle Mileage at Failure | 13000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | DAVENPORT, IA |
| VIN pattern | 1N4AL21E39CXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 4 |
| Drive train type | FWD |
| Transmission type | |
| Vehicle speed | 65 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |