| Issue ID | 1334566 |
| Internal NHTSA # | 10926291 |
| Manufacurer | Nissan North America, Inc. |
| Brand | NISSAN |
| Model | ALTIMA |
| Model Year | 2009 |
| File date | 09/11/16 |
| Component | ENGINE |
| Product type code | VEHICLE |
| Description of the problem | My car would not start. Apparently there was a recall on this problem - only if the car was affected - and it happened to my car after the warranty on the recall expired. I am the 2nd owner and was never notified of the recall despite the fact i purchased the car from a dealer. The nissan customer service refused to even pay for the part - which i could not purchase or get repaired elsewhere. It was very expensive. I have owned many other cars and have had car manufacturers stand by their products and right was was wrong. Not in this case. Nissan should have at least paid for the part as there was no other place to make the repair. I spoke to several people and went as far up the ladder as possible and was finally told they would not assist with the cost in any way. This is not an acceptable way to run a business and stand by a product. I had a 12 year old car from lexus replace a cracked dashboard for free! The car is used by my son, a college student, who needs it for transportation and safety while away at school. I was very upset at the way i was treated and how my complaints were not addressed in any way. |
| Vehicle Mileage at Failure | 76000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | ALPHARETTA, GA |
| VIN pattern | N4AL24E29C1XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |