| Issue ID | 1252519 |
| Internal NHTSA # | 10819361 |
| Manufacurer | Nissan North America, Inc. |
| Brand | NISSAN |
| Model | ALTIMA |
| Model Year | 2009 |
| File date | 06/01/16 |
| Component | ELECTRONIC STABILITY CONTROL |
| Product type code | VEHICLE |
| Description of the problem | The electronic steering column lock module in my 2009 altima locked leaving me stranded and unable to start my vehicle. This is a known issue. Nissan received so many complaints they extended the warranty for a limited time (to 2014). I purchased my vehicle prior to this date from a nissan dealer where i've taken it for every service and was never made aware of the issue until i couldn't start my vehicle and had to have it towed to the dealership. I filed a claim with nissan and they are refusing to reimburse me the $1076 i paid out of pocket stating that the previous owner of my vehicle was informed by mail of the issue (my car had just one previous owner who performed all maintenance at the same dealership). This information was never passed onto me. Nissan is saying that since they informed the last owner, they are no longer responsible and are refusing reimbursement. This is a serious issue and potentially dangerous defect that nissan needs to address. This part should be recalled immediately or they should extend the warranty on this part indefinitely. Nissan should also be contacting their consumers to notify the current vehicle owners of these serious types of issues. Contacting a previous owner is not enough. This is our third nissan but i absolutely refuse to purchase another with blatant disregard for their consumers in cases such as these. Have some respect for your customers safety and recall parts that you know are defective and could leave people in dangerous situations!! |
| Vehicle Mileage at Failure | 93000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | O'FALLON, IL |
| VIN pattern | 1N4AL21E99NXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |