| Issue ID | 967398 |
| Internal NHTSA # | 10500940 |
| Manufacurer | Nissan North America, Inc. |
| Brand | NISSAN |
| Model | ALTIMA |
| Model Year | 2009 |
| File date | 04/02/13 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | Last monday feb 4 i went out to start my car an go to work . Nothing happened. It didn't even recognize my keyfob. The key light was lit up on dash. I had my battery in my car replaced and my keyfob battery replaced. After further research i found that its the steering control lock that was failing. I called my local nissan dealer in owensboro ky and they said the part was on back order and didn't know when it would be in? I have been without a car for over a week . [xxx] at nissan in owesboro said no rental cars where available. I have a small child and i work so i need my vehicle in working order. I called nissan customer service and she said i would only be refunded if the part was recalled which it isn't. So i have to pay out of pocket for the part, labor, and $90 to have it towed 22 miles to owensboro to be fixed. Im sorry but in my opinion its not my fault it failed. I paid over $12,000 for the car now i have to pay another $800. 00 to be fixed? That's unacceptable! Something needs to be done! Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6). |
| Vehicle Mileage at Failure | 89000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | MCHENRY, KY |
| VIN pattern | XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |