| Issue ID | 967063 |
| Internal NHTSA # | 10500711 |
| Manufacurer | Nissan North America, Inc. |
| Brand | NISSAN |
| Model | ALTIMA |
| Model Year | 2009 |
| File date | 20/02/13 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | Had stopped to get breakfast. Locked my car and upon returning unlocked the car and tried to start vehicle with no success. There was no response from my car. When the tow truck arrived i then learned that the brakes were stiff and steering wheel did not want to turn. We had it towed to nissan dealer. After leaving it there i did some investigating online about potential problems. Was shocked to see how many people had the same problem as me presently and past. Apparently, several people found themselves in similar situations with getting no help from nissan of north america with replacement of the steering lock mechanism. I had yet to hear if this was my problem but was given the sad/expensive news a day later that indeed i would be included in the growing number of nissan owners who would have to pay to have this faulty part replaced. But the fun didn't stop there. The part is on backorder (because so many are needed) until further notice and there are recalls on my car that no one bothered to tell me about. I called nissan and left a message with a customer service rep who was going to forward my concern onto a regional concern specialist. When she called me back two days later she informed me that it is not nissans job to let their owners/drivers know about recalls but the dealers job. In addition, she's pretty sure that no help will be given to replace the part that will cost me 700 dollars. But she would ask and call me back three days later. She is supposed to call me tomorrow with the answer. Shocked is the only word that comes to mind about my situation. I can't believe that this part has caused so many people so many problems but it is not on a recall list somewhere. Is there nothing to be done for it? Even the service tech at the dealer has told me that they have replaced several. My car was parked when it quit responding but someone could be driving. Help! |
| Vehicle Mileage at Failure | 48000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | CANMER, KY |
| VIN pattern | 1N4AL21E79NXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 4 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |