| Issue ID | 963565 |
| Internal NHTSA # | 10496853 |
| Manufacurer | Nissan North America, Inc. |
| Brand | NISSAN |
| Model | ALTIMA |
| Model Year | 2009 |
| File date | 05/02/13 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | The vehicle had no problems driving into work in the morning. End of work day, return to the car to find out that it wouldn't start. The amber light with "intelligent key" logo had turned on and the vehicle was immobilized. Checked the battery of the intelligent key and it was perfectly operational. Check batter of the car, and it was working fine as well. Since the car wouldn't start, no other option but to call for towing service. Spent hours in the cold waiting for the truck. The following day nissan service ran a diagnostic and determined there was electrical problem that triggered the vehicle immobilizer and needed steering lock unit replacement. Parts and labor and tow cost over $900. The nissan mechanic hinted at the problem being a manufacturing defect, but refused to say it directly as it puts nissan liable. Part is strategically not covered under warranty. Found out from the nissan folks that numerous cars came in with the same problem. Got onto the internet and found so many more nissan altima owners with the same problem. Clearly a manufacturing defect and nissan needs to recall the part and fix it for all affected users of the car. I am happy that this happened while my vehicle was stationary. I think this is very dangerous if it were to happening while driving. I request nhtsa to investigate this problem asap and help to issue a recall for several hundreds (maybe thousands) of user affected. Nobody wants to lose their hard earned money for no fault of theirs. |
| Vehicle Mileage at Failure | 26200 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | WARMINSTER, PA |
| VIN pattern | XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |