| Issue ID | 960157 |
| Internal NHTSA # | 10493433 |
| Manufacurer | Nissan North America, Inc. |
| Brand | NISSAN |
| Model | ALTIMA |
| Model Year | 2009 |
| File date | 08/01/13 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | I went to the valero in cabot, ar to get gas this past wednesday morning before i was to go to work, and when i got back into my car and it wouldn't start. The intelligent key indicator light was on, and would not start. I could not press the brake it was very stiff and the start button would not come out of the lock position i read the owners manual, called the north little rock nissan dealer, and realized there was nothing i could do except have it towed to the dealership. This is a 2009 model with 55,000 miles, and i take great care of it. The mechanic called me later and said i need a new steering lock unit. He said it would cost about $1200. 00 to repair, and he said it isn't covered under warranty, and there was no recall, and to let him know what i wanted to do. This is faulty equipment from nissan and this issue could not have been prevented by anything i could have done or not done. Not only do i not have 1200. 00, but i have 3 kids and a job i that i need to get back & forth to. I have been stranded for 3 days now, i have missed work because i don't have another mode of transportation, my insurance covers nothing except $75 for the tow, and i have spent countless hours on my phone with nissan. I'm without car, no way to get to work to support my family, and do not have enough groceries to survive the w/e !!! There should already be a recall on this, as i have read & been told by nissan this has happened to 08,09,10 models. There definitely needs to be a formal recall on this part because it has affected too many people and it could easily result in death if the lock out takes place in traffic.. I have been unable to get the dealer to work with me, much less return my calls or emails. I may very well lose my job if i have to take off work anymore, because i do not have another means of transportation... Pathetic. |
| Vehicle Mileage at Failure | 55000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | CABOT, AR |
| VIN pattern | 1N4AL21E59NXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 4 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |