| Issue ID | 1339736 |
| Internal NHTSA # | 10933923 |
| Manufacurer | Nissan North America, Inc. |
| Brand | NISSAN |
| Model | ALTIMA |
| Model Year | 2009 |
| File date | 26/11/16 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | The car doesnt start because the car's starting system is faulty. It is called electronic steering column lock (escl) failure. Only nissan dealers can fix this issue and they charge exorbitant amount of money for replacing a small part and for labor. This is not caused by a user error but because of a defect with this model itself. There are many such complains online and happens to people randomly. This is a severe health and life hazard. Me and my wife were about to leave for remote places when this issue happened and if that would have happened, we would have been in a huge mess! Nissan does not even have the courtesy to reimburse the full repair amount. I didn't even ask for the hotel and trip cancellation reimbursement but still they are not ready to budge. I escalated it to three levels but to no effect. This is sad. There must be a recall on this model. My car just has 60k miles on it and i feel cheated to have to pay $1100 for nissan's fault just for the repair, let alone additional expenses i had to incur to book hotel last minute for two days and incur charges for the hotel stays for the rest of my trip. My honeymoon trip was screwed up because of nissan and they are saying they can only reimburse me for the part which is only half the cost. I will sell this car as soon as i can and will never ever buy a nissan car again. But, i would like to see this car recalled asap before it leads to someone's death. |
| Vehicle Mileage at Failure | 60000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | UNION CITY, CA |
| VIN pattern | 1N4AL24E49CXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |