| Issue ID | 1247767 |
| Internal NHTSA # | 10811598 |
| Manufacurer | Nissan North America, Inc. |
| Brand | NISSAN |
| Model | ALTIMA |
| Model Year | 2009 |
| File date | 11/12/15 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | Ignition failed. Car failed to start. Discovered it was the steering lock control unit. Was told by nissan that the warranty expired june 1, 2015, but to take it to a dealership and that there was a possibility that the warranty would be extended because of customer loyalty. Vehicle was towed to suntrup nissan and the repair took place. I was told that i would get reimbursed following a fair review of my case. The claim was immediately denied and following a discussion with the regional consumer affairs specialist, megan, it was denied in part because the car had not been to a dealership for service since 2011. I feel that i was mislead and mistreated and given an unfair review because i failed to take my vehicle to the dealership for repairs. The reason for not taking the vehicle to a dealership is because the vehicle has not ever required any major repair work in the past. Internet search revealed that hundreds of other nissan owners had the same problem with 2009 altima's and there was a petition to get this part recalled. |
| Vehicle Mileage at Failure | 58900 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | SAINT LOUIS, MO |
| VIN pattern | 1N4AL24E09CXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |