| Issue ID | 1229747 |
| Internal NHTSA # | 10782447 |
| Manufacurer | Nissan North America, Inc. |
| Brand | NISSAN |
| Model | ALTIMA |
| Model Year | 2009 |
| File date | 13/10/15 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | Turned off my car to get gas when i went to restart it wouldn't turn on. Had the car towed to dealership to get diagnostics completed as recommend from nissan. I see this as a major safety issue as i'm a single woman stranded in a bad part of the city waiting helplessly for a tow truck. Then had to ride along with a stranger (tow truck driver) to the dealership. Results came back as steering lock unit needed to be replaced. Filed a case with nissan to have this covered as they put out an extended warranty for this part. The case was denied because they said the warranty expired in march '15. I now have to pay $1008. 21 that other customers didn't b/c their issue fell within the warranty time. It makes no sense that some customers are being covered while other are not b/c their issues happened earlier. Nissan has clearly recognized this part as an issue and are now not treating all customer's fairly. They said that i should have received something in the mail about this and it was all over their website. Well, i didn't get anything in the mail & i'm not sure if most people are looking into how their car is going to breakdown in the future so i was never aware of this until it happened. |
| Vehicle Mileage at Failure | 99300 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | HOUSTON, TX |
| VIN pattern | 1N4AL21E39NXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |