| Issue ID | 1166042 |
| Internal NHTSA # | 10693934 |
| Manufacurer | Nissan North America, Inc. |
| Brand | NISSAN |
| Model | ALTIMA |
| Model Year | 2009 |
| File date | 18/02/15 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | Just finished a 13 hour shift at work when i went out to my car to head home. The key fob opened the doors but would not allow the ignition to start. I had the car towed to the dealership and they told me it was a steering wheel lock failure, which nissan is well aware of. I spoke with two dealerships which told me this is indeed a chronic issue. I submitted a claim to nissan consumer affairs which they denied since my warranty had expired 8 weeks prior. When i returned to the dealership they again advised me to complain to consumer affairs as they had 5 cars come in for the same problem in the 4 days that my car was there. I again called consumer affairs who told me again that my claim was denied on the grounds that the warranty was expired, they would not budge on this. I had to argue with the representative for 15 minutes before he would have his supervisor call me back, still waiting for that call. Nissan is very aware that this part is defective and expect the consumer to eat the costs when the part inevitably fails. They say that this is not a safety concern, but do not take into account the possibility of being stranded. Nissan does not stand by its product or its consumers. |
| Vehicle Mileage at Failure | 101000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | HIGHLAND, UT |
| VIN pattern | 1N4AL24E19CXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 4 |
| Drive train type | FWD |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |