| Issue ID | 1039681 |
| Internal NHTSA # | 10564304 |
| Manufacurer | Nissan North America, Inc. |
| Brand | NISSAN |
| Model | ALTIMA |
| Model Year | 2009 |
| File date | 08/02/14 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | This past saturday 2/8/14 at approximately 9pm i ran to the store. After shopping when getting back into my car it would not crank; it's like the car did not recognize the key. Steering wheel was locked, brake was stiff and red key light appeared on dashboard. I tried everything, nothing. I had to call my husband, to come get me. Luckily i didn't go far!! We had the car towed monday morning to the dealership where it was purchased and were informed it was an issue with the sensor in the ignition recognizing the key fob and that it would be covered under extended warranty. The part to fix this problem is however on back order and they cannot give me a definite answer as to when it will be received? On wednesday 2/13 i was provided with a rental until our car is repaired so at least i have transportation for work. Our car has less than 20,000k miles (i know i don't travel too far) and is paid for, so this is very disturbing. I suppose as long as it's fixed and is warrantied for any future issues for this same problem, i will have to deal with it - but this could be a very dangerous and inconvenient situation to place people in. If this is a known problem there needs to be a recall to alert customers to the situation. Our dealership has been very pleasant to deal with, have been accommodating, just can't answer the "when the part will be here question"; which isn't their fault; i have no complaints with them they have been great. I would just like the problem to be acknowledged so that others don't have to suffer the same inconvenience and possible danger of having this happen to them. From previous posts this is not an issue that just happened to me! |
| Vehicle Mileage at Failure | 18800 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | PASCAGOULA, MS |
| VIN pattern | 1N4AL21E09NXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 4 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |