| Issue ID | 1036377 |
| Internal NHTSA # | 10561960 |
| Manufacurer | Nissan North America, Inc. |
| Brand | NISSAN |
| Model | ALTIMA |
| Model Year | 2009 |
| File date | 23/01/14 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | Car will not start. This model uses the intelligent key system with push button start. The key is actually detected by the vehicle and the steering wheel unlocks. But the start button is not enabled and the car does nothing when trying to start. Lights, electrical and battery tested fine. Towed car to dealership and they found the steering lock module had failed. This is a known problem with this part and was covered by warranty which was extended for unlimited miles for this part only. Currently, the part is not available due to high level of failures across the us. Part is susceptible to higher failure in extreme cold weather. Eta for part delivery is unknown and dealership explained they would get back to me again in 2 weeks! Nissan did provide a rental car due to the part shortage. My vehicle is a 2009 model year but this part has a problem also in the 2010 and 2011 model years for all nissan vehicles per the local dealership. |
| Vehicle Mileage at Failure | 116000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | LOCUST DALE, VA |
| VIN pattern | XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |