| Issue ID | 975141 |
| Internal NHTSA # | 10508133 |
| Manufacurer | Nissan North America, Inc. |
| Brand | NISSAN |
| Model | ALTIMA |
| Model Year | 2009 |
| File date | 10/01/09 |
| Component | AIR BAGS |
| Product type code | VEHICLE |
| Description of the problem | I was not aware of your agency until a few weeks ago that is why i am sending this e-mail to you. My 2009 altima was approximately 3-4 months old when i was sitting in the passenger seat (my husband was driving) the no air bag light came on for me. I notified alhambra nissan, alhambra, california and they told me that there was nothing wrong. The problem continued for 3 years and every time i advised alhambra nissan and they kept telling me nothing was wrong (i have documentation showing all the times this issue was brought up). In 2013 i advised alhambra nissan i was still having problems with the air bag sensor, they told me to contact the nissan corporation. I placed several calls with them and one of the representatives had the nerve to tell me that if nissan took every silly complaint of a customer they would be out of business. Finally a report was made with them. I was advised by them that i would have to have the dealership see it when it occurred. When it occurred my husband drove me to the dealership they took pictures and ran some type of test with a laptop. I was told they would notify me when to return vehicle. I received a phone call and returned the vehicle. They replaced the seat on the passenger front were they told me that the sensor was located. When the replacement was done i picked up my vehicle. I drove it for several days and never had a chance to sit in the passenger side to test if it occurred again. When i did it occurred again my husband drove me back they took pictures again and did testing with a laptop and said they would get back to me. When they did i was told that per the nissan corporation my vehicle is functioning as it should. I see that the 2013 altima is recalled for the same issue that i have had for 4 years. I also see that 2003-08 has been recalled for same reason. Can you help me with this issue. |
| Vehicle Mileage at Failure | 980 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | ROSEMEAD, CA |
| VIN pattern | 1N4AL21EX9CXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 4 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 40 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |