| Issue ID | 1214532 |
| Internal NHTSA # | 10759948 |
| Manufacurer | Nissan North America, Inc. |
| Brand | NISSAN |
| Model | ALTIMA |
| Model Year | 2008 |
| File date | 24/08/15 |
| Component | VISIBILITY/WIPER |
| Product type code | VEHICLE |
| Description of the problem | I live in central florida and own a 2008 nissan altima coupe. My dashboard began to reflect a real bad glare while my husband drives. He is the primary driver as i am not. He has complained about it as well but it is evident that he sees the glare as i see it as well. Come to find out i have a melting dashboard per nissan auto technicians. It is gooey, sticky, and causes such a bad glare that we only drive in early morning or late early evening when the sun is not so extreme. The nissan service department stated to file a complaint to nissan corporate office since they have been replacing these at no cost for other vehicles. I placed a complaint with nissan corporate as i was advised. I received a phone call from them on 8/28/15, stating that they will not replace the dashboard for the following reasons: outside of warranty, no current recalls & campaigns, no service contract, no extensions history of service of the vehicle and other factors. What does that mean? There is not definitive answer. When i asked to give specific they said they did. Mind you, i service my car and all maintenance has been done on the vehicle either by my husband and son (who is a mechanic), nissan service department or tire plus. I think this is absurd! We can cause a huge accident one day for a product default by nissan engineers. My husband has tried to avoid many accidents from this glare from the dashboard as the sun in florida hits hard on a black dashboard especially. I am filing this complaint to have the nhtsa get involved in enforcing nissan and any other vehicle manufacturing companies that are facing this issue to recall this defective product. This can cause many accidents and speaking from experience, we have avoided several ones thus far. We have been lucky thus far but i can't predict the future of what will happen tomorrow if this defect doesn't get corrected by nissan. |
| Vehicle Mileage at Failure | 115978 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | OVIEDO , FL |
| VIN pattern | XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
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| DoT tire identifier | |
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| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
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