| Issue ID | 1072665 |
| Internal NHTSA # | 10595841 |
| Manufacurer | Nissan North America, Inc. |
| Brand | NISSAN |
| Model | ALTIMA |
| Model Year | 2008 |
| File date | 10/05/12 |
| Component | STRUCTURE |
| Product type code | VEHICLE |
| Description of the problem | The dashboard on my 2008 nissan altima is melting!!!!!!! At first i thought it was something that came from the ac vents, but it just got worse & worse. I couldn't clean it even with a wet rag it was so sticky that it just stuck to it. I kept a windshield proctor in the window and it started to melt into the dash. It got so bad it was a hazard to try and drive. I have made several complaints to my dealership who looked at it and finally said "yes, your dashboard is melting". I was told to call consumer affairs. After months of back and forth, voicemail chasing and arguing that this should be recalled and that they should replace my dash due to their defect that is cause for an accident. A hazard, and now being unable to drive my car. I was told initially they couldn't help because it wasn't a warranty item. Eventually they agreed to replace( i should consider myself lucky), but that the cost of labor had to be dealt wit my dealership at a cost of $560. Consumer affairs said they will only pay for the part. Finally discussed with dealership who stated that part was in, only to find out it wasn't ordered. An order was supposedly placed on 5/13/14 and was told it would take a few days. Today is june 3. 2014 and i'm still waiting! Just spoke with parts department and the part is on backorder with no other information of when it could possibly come in! So much for the help! I probably will not ever buy another nissan, and it's a shame because i really like my car. |
| Vehicle Mileage at Failure | |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | PORT ST LUCIE, FL |
| VIN pattern | 1N4AL21E08CXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 4 |
| Drive train type | |
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| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |