| Issue ID | 996211 |
| Internal NHTSA # | 10525536 |
| Manufacurer | Nissan North America, Inc. |
| Brand | NISSAN |
| Model | ALTIMA |
| Model Year | 2008 |
| File date | 15/05/13 |
| Component | SERVICE BRAKES |
| Product type code | VEHICLE |
| Description of the problem | Ramsey nissan service department replaced my worn rotors with "warped" rotors... I need replacement of both front and rear brakes and rotors, according to ramsey nissan service department. The service department installed, allegedly, original equipment manufactured brakes and rotors to replace my worn parts. The day i picked my car back up from the service department, i drove out of the dealership parking lot onto the highway - it only took the first brake, literally, going at around 40-50 mph to notice that my car was shaking. Confused, i immediately called nissan service to let them know what i was experiencing. They assured me that this was the normal "break in" period for the brakes and that i would likely experience this for the next 500-1000 miles; keep in mind that i had no reason to not believe them as i was confident they had at least tested the brakes/rotors before giving the car back to me. Approximately 5-6 weeks later, i was still experiencing this issue; nissan service later confirmed that my front rotors were "warped". Nissan service had ultimately installed inadequate and faulty rotors in my car. According to a individual auto mechanic who runs inspections, my car would immediately fail inspection. Clearly, with these faulty rotors, my braking ability was severely diminished; in an emergency situation, the last thing i would want to be unsure of is my brakes/rotors, which should be working 100 out of 100 times in extreme situations. These were rotors would cause my car to fail inspection and thus put in danger the lives of me, my family, and the people around me. Had i known that these were faulty rotors, i immediately would have had them replaced. But i drove around for over a month with a braking system that would fail inspection. |
| Vehicle Mileage at Failure | 72000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | SUFFERN, NY |
| VIN pattern | 1N4AL24E48CXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 4 |
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| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
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