| Issue ID | 1013225 |
| Internal NHTSA # | 10545154 |
| Manufacurer | Nissan North America, Inc. |
| Brand | NISSAN |
| Model | ALTIMA |
| Model Year | 2008 |
| File date | 06/09/13 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | On 9/6 at approx. 3:30pm mnt the car began having issues accelerating past 60 mph on i-70 e in colorado. At times it would even start de-accelerating. Around 4pm, smoke was coming out of the front hood. My boyfriend and i then pulled over to the side of the highway, and after about 10 minutes we noticed that transmission fluid was leaking from the car. After being towed to the mechanic about 20 miles away, he worked on the car for about an hour and completed an official diagnostic. He said the transmission fluid had overflowed from the transmission and that we could have had a fire on the highway. He also came to the conclusion that the transmission was blown and the car was not drivable. We had to store the car in the mechanic's parking lot for the night and get a rental car. We then had to stay in a hotel for the night in grand junction, co. The next day we called around to find a nissan service center that would be open to accepting the car and could get the parts in a reasonable amount of time given that we were stranded in colorado. We found a service center in aurora about 250 miles away from grand junction. We worked with aaa to get the car towed to the dealership just before they closed. Since they were closing the nissan service center did not have time to look at the car until monday. I ended up being stranded in colorado for a 6 days with my boyfriend, until the car was fixed. I am very displeased with nissan's customer service. I called specialists for 3 days with no help. They have refused to compensate me for the other damages incurred by the faulty transmission. This trip cost $2,000 in unexpected costs due to be stranded,and my life was put in danger because none of the nissan service adviser's told me about the issues with the cvt transmission (i took my car to be checked before the road trip in may 2013 and late august 2013). *js |
| Vehicle Mileage at Failure | 54000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | EVANSTON, IL |
| VIN pattern | 1N4AL21E38CXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 4 |
| Drive train type | FWD |
| Transmission type | |
| Vehicle speed | 70 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |