| Issue ID | 966790 |
| Internal NHTSA # | 10500524 |
| Manufacurer | Nissan North America, Inc. |
| Brand | NISSAN |
| Model | ALTIMA HYBRID |
| Model Year | 2009 |
| File date | 22/02/13 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | My wife went to start her 2009 altima hybrid with the intelligent key system. Nothing happened, the key indicator on the left of the instrument panel was lit. She tried the key in the in dash slot and still nothing. Batteries were good in both key fob's we tried, car battery was good also. It turned out to be the steering lock motor and switch. You could hear the steering lock work but evidently it never contacted the switch to show it was unlocked so the car would not start or even go into accessory mode. Parts and labor were $923 ($550 for the part, the rest labor) towing was another $100. Nissan would not help out even though i read in nissan forums that it's been a recall item on a different model and that they didn't use the same system in newer cars. |
| Vehicle Mileage at Failure | 44000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | RICHLAND, WA |
| VIN pattern | 1N4CL21E99CXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 4 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |