| Issue ID | 951876 |
| Internal NHTSA # | 10485298 |
| Manufacurer | Nissan North America, Inc. |
| Brand | NISSAN |
| Model | ALTIMA HYBRID |
| Model Year | 2007 |
| File date | 13/11/12 |
| Component | ENGINE |
| Product type code | VEHICLE |
| Description of the problem | My hybrid warning light came on and the car started to lose power on the highway. The dealer told me that the hybrid water pump had failed. Niacin did not have their own hybrid technology in 2007 so the hybrid system is from toyota. Toyota has recalled the hybrid water pumps for that model year because of failures. When i told the dealer niacin of bourne in massachusetts about the issue and faxed him the information on the recall i asked him to contact niacin about the issue. He stated there where no currents recalls on the part and refused to inform niacin. I asked twice if he read the information i faxed he said they received it and he had not, he told me to call 1-800-nissan1. When i picked up the car i asked for the parts and was told that because i did not ask for the part in advance that they were thrown away. I called on niacin corp on november 15 and was told i would receive a call back by the end of business on november 16. I called two more times as of 1:25 pm 11/20/2012 no one has called me back. I believe that this may represent a significant safety issue in regards to the niacin altima hybrids since no one from niacin called me back i feel i have to filed this complaint. |
| Vehicle Mileage at Failure | 100520 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | CENTERVILLE , MA |
| VIN pattern | 1N4CL21E87CXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 4 |
| Drive train type | 4WD |
| Transmission type | |
| Vehicle speed | 50 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |