| Issue ID | 1344668 |
| Internal NHTSA # | 10938396 |
| Manufacurer | Nissan North America, Inc. |
| Brand | NISSAN |
| Model | 370Z |
| Model Year | 2010 |
| File date | 20/12/16 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | I have a nissan 370 z and up to this point i really enjoyed the car that was until an known issue of the steering lock went out on my car and left me stranded for 16 hours. I called nissan after i spent $1162. 00 to try to get reimbursed. I was initially told i would not reimbursed which after reading online how some people were refused reimbursement initially i kept pursuing a reimbursement. Stephanie from a regional office called and basically tried to low ball me by offering $500 reimbursement. Below is a forum link for the known issue of the steering lock. Other customers were offered a full reimbursement but for some reason i am not. This is after i bought the car brand new and have been a loyal customer ever since. I therefore would like a full reimbursement. I feel that this is only fair. What if i had been stranded on the way to visit an airforce buddy in alamogordo nm in the middle of the desert with spotty cell phone service. 16 hours stranded could have easily turned into something much worse. My case file is 24957255. Http://www. The370z. Com/new-roadster-370z-owner/65272-attention-2009-2010-owners-steering-lock-wont-start-issues. Html this is a serious safety concern and must be addressed. |
| Vehicle Mileage at Failure | 47984 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | SAN JOSE, CA |
| VIN pattern | JN1AZ4EH4AMXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |