| Issue ID | 959769 |
| Internal NHTSA # | 10493161 |
| Manufacurer | Nissan North America, Inc. |
| Brand | NISSAN |
| Model | 370Z |
| Model Year | 2009 |
| File date | 12/11/12 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | My car failed to start after on 3 1/2 years of owning it. When i took it into the dealer, i was told that it was a "steering lock mechanism" failure, and because my car was 6 months out of warranty, i would be required to pay $1,337. 96 to get my car up and running again. While i was at the dealer, i was told this item has had problems since they started making the 370z. The mechanic told me that he's fixed countless steering locks on the 370 & advised me to contact nissan. Prior to contacting nissan, i did some research of my own & lo & behold, i'm not the only person with this issue! There is a 370z forum (the370z. Com) where multiple people expressed their displeasure with this part. I was 3 pages into the discussion & had already counted 15 instances where this item had failed. I find it very troublesome that nissan would not only produce a faulty part, but won't even stand behind it their mistakes. I contacted nissan via letter through their consumer affairs department & was told there's nothing they can do; since my car was out of warranty. To me, that shows nissan does not care if they are producing faulty parts or not. That is why i am writing you. I believe this issue needs to be resolved one way or another as i'd hate to see someone else have the same misfortune as i did. Everything i've read states that this item was over oiled during assembly, which tells me 1 thing; this item needs to be recalled & customers that had this problem should be reimbursed for their troubles. Please look into this issue as nissan does not seem to care one bit! Thank you for your time!! |
| Vehicle Mileage at Failure | 53000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | PHOENIX, AZ |
| VIN pattern | JN1AZ44E09MXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |