This is an online automotive information provider of a detailed information on complaints, defects and recalls for Mercury MOUNTAINEER 2010 steering. Our users can find data on mass market car models from most popular brands. The service allows to compare and analyze statistics for reported problems, complaints, recalls for various manufacturers. We hope our site will help with selecting of a reliable and safe car. By using this tool, you will be able to get records with description of safety issues for vehicles, equipment, tires and child restraints. These issues include safety recalls for your Mercury MOUNTAINEER 2010 steering and complaints other owners have filed.

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2010 Mercury MOUNTAINEER Steering Problems, Complaints and Defects

Issue ID	1118089
Internal NHTSA #	10641517
Manufacurer	Ford Motor Company
Brand	MERCURY
Model	MOUNTAINEER
Model Year	2010
File date	13/03/14
Component	STEERING
Product type code	VEHICLE
Description of the problem	See below from: tier 1 email - crcfmc [mailto:crcfmc@ford. Com] sent: thursday, march 20, 2014 8:57 am to: [xxx] ct: re: vehicle service issues crm:01660000000018 hello[xxx] my name is [xxx], i am from ford`s customer relationship center (crc). I have reviewed your email regarding the concerns on your 2010 mountaineer. I apologize for any inconvenience this has caused. Ford motor company considers the satisfaction of its owners to be one of its most important objectives. We commit very substantial resources and effort in a sincere attempt to resolve the concerns of our owners. However, limits must be placed on those efforts. After careful consideration we are supporting the previous decision and will not be able to reimburse you for the cost of repairs. Thank you for contacting ford motor company. We are sorry that we were not able to meet your expectations. Sincerely, [xxx] custtomer relationship center ford motor company from: generic - crc contact received: 3/18/2014 5:45 pm to: tier 1 email - crcfmc subject: vehicle service issues what is your vehicle sales or service issue?:the vehicles brakes started locking up while driving. The cause was due to a defective wheel bearing that caused the antilock brake sensor to malfunction creating an extremely dangerous driving scenario what action has your dealer taken to address the issue?:n/a what assistance are you seeking from ford motor company?:reimbursement for defective repairs are you the owner of the vehicle :yes mileage : 38000 where is your vehicle now : inpossession have you contacted the dealer :no information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).
Vehicle Mileage at Failure	38000
Number of Occurences	1
Source of the issue	NHTSA WEB SITE
City and State	GREAT FALLS, VA
VIN pattern	4M2EN4JE1AUXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons	0
No. of fatalities	0
Date of purchase	07/08/26
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders	6
Drive train type	AWD
Transmission type
Vehicle speed	40
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

ZFA26300009143952 L08YGE1A6M1002574 LS5A2DKE2SA701077 WA12AAGU1S2081073 JT1154EEA10031924 2T2HZMDA6NC313114 W0LPE8EC0C8010534 1FVXFB007DDBX4324 3GCUKREC5JG572827 1HFTE2732L4902663 WAUZZZF44LA040914 1FDAF56F61ED44458

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2010 Mercury MOUNTAINEER Steering Problems, Complaints and Defects, Recalls and Failures

2010 Mercury MOUNTAINEER Steering Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?