| Issue ID | 814331 |
| Internal NHTSA # | 10353732 |
| Manufacurer | FORD MOTOR COMPANY |
| Brand | MERCURY |
| Model | MOUNTAINEER |
| Model Year | 2009 |
| File date | 11/04/10 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | Tl*the contact owns a 2009 mercury mountaineer. The contact stated that when he rocked the steering wheel back and forth it made a popping noise. The contact stated that the rack and pinion caused the failure to occur. The dealer stated that all of the ford and mercury vehicles for that year and model were designed the same way. The driver side tire on the inside also began to exhibit abnormal wear, which the owner stated could also be the rack and pinion or the tie rod. The vin was not available. The vehicle was not repaired. The failure and current mileages were 22,000. |
| Vehicle Mileage at Failure | 22000 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | PARIS , TX |
| VIN pattern | XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |