| Issue ID | 704699 |
| Internal NHTSA # | 10252031 |
| Manufacurer | FORD MOTOR COMPANY |
| Brand | MERCURY |
| Model | MOUNTAINEER |
| Model Year | 2008 |
| File date | 14/12/08 |
| Component | SERVICE BRAKES, HYDRAULIC |
| Product type code | VEHICLE |
| Description of the problem | While coming up to a red light, the vehicle started making a clunking noise and the brake pedal went to the floor when i tried to stop for the red light. I also lost power steering. Luckily, i finally got the suv to stop after i pumped the brakes and i was able to avoid hitting the car in front of me. I was close to my home so i slowly drove to my house using the emergency brake to stop if necessary. I contacted mercury who towed the suv to their shop the next day on the 15th of december. They have had the vehicle all day on the 15th and 16th and told me that i could pick it up on the 17th. They couldn't, however. Find anything wrong with the vehicle and said the computers say everything is fine. They claim there is nothing wrong and are giving me the vehicle back. |
| Vehicle Mileage at Failure | 17000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | OCALA, FL |
| VIN pattern | 4M2EU38878UXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 35 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |