| Issue ID | 925509 |
| Internal NHTSA # | 10462355 |
| Manufacurer | FORD MOTOR COMPANY |
| Brand | MERCURY |
| Model | MOUNTAINEER |
| Model Year | 2008 |
| File date | 06/04/10 |
| Component | SEATS:FRONT ASSEMBLY:POWER ADJUST |
| Product type code | VEHICLE |
| Description of the problem | while driving on a long trip, without warning, the memory seats change seat setting and went back fully as if i shut the vehicle off, this happened several times while i was driving without my assistance. I finally realized that when i touched the keys in the ignition, the seat went back to its original setting. When this occurred i was unable to reach brake and accelerator pedals which could have caused a fatal accident to occur. If this happened at a time that i needed to apply the brakes, i would not be able to and there would have been no way for me to stop. I took my vehicle to an authorized dealer who replaced the ignition. On 6/6/2012 the same thing happened again (mileage 60774), this time i struck the car in front of me, it was a good thing it happened while i was in traffic, and neither vehicle sustained damage. I brought my vehicle to the same authorized dealer who replaced the ignition again. Thank god all repairs were covered under my warranty. I have been lucky twice. My warranty runs out at 75000, what if it happens a third time, what will my cost then???? Or what if it happens while traveling on the highway and i need to stop?? *js |
| Vehicle Mileage at Failure | 24323 |
| Number of Occurences | 2 |
| Source of the issue | NHTSA WEB SITE |
| City and State | STATEN ISLAND, NY |
| VIN pattern | 4M2EU48828UXXXXXX |
| Was vehicle invloved in a crash? | Y |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 50 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |