| Issue ID | 962098 |
| Internal NHTSA # | 10495270 |
| Manufacurer | Ford Motor Company |
| Brand | MERCURY |
| Model | MOUNTAINEER |
| Model Year | 2008 |
| File date | 26/11/12 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | While driving on highway drivers seat went forward independently without warning and seat went in the last memory position as far forward as possible position jamming drivers foot on gas pedal for an unspecified amount of time, and dome light came on. Driver could not get foot off gas pedal and could only get the seat to go back by manually using the seat buttons. Drivers seat was so far forward it was very difficult for driver to get hand between door and seat to get to button and driver was so frantic and scared trying to maintain vehicle control while attempting to get hand between seat and door to reach and find correct button to move seat back when there are 3 different seat buttons. Driver has disabled person that sets behind drivers seat so drivers seat upon disabled person entering vehicle is always put in the fartherest position forward to enable disabled person space to get in vehicle. Upon finally getting seat back driver has no recollection of any events occurring afterward because driver went into shock. Took vehicle to dealership to find problem shop manager got in attempting to duplicate problem instead the seat wouldn't even move as it's automatically programmed to do, then seat rocked back and forth, then went all the way forward. Dealership made two new ignition keys to replace the worn key, replaced computer memory cylinder in steering wheel where it was found if worn ignition key lost contact because of key being worn, with cylinder, seat had a mind of it's own. This resulted in a speeding ticket. |
| Vehicle Mileage at Failure | |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | GARDEN CITY, KS |
| VIN pattern | XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 65 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |