| Issue ID | 711677 |
| Internal NHTSA # | 10258041 |
| Manufacurer | FORD MOTOR COMPANY |
| Brand | MERCURY |
| Model | MOUNTAINEER |
| Model Year | 2008 |
| File date | 24/11/08 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | Tl*the contact owns a 2008 mercury mountaineer. When the contact started the ignition, the dome light illuminated unexpectedly. The failure occurred intermittently and the dome light would not dim automatically. Whenever the vehicle was in operation, the dome light would illuminate and the front driver's easy-access seat retracted without warning. The vehicle was taken to an authorized dealer for diagnostic testing and they stated that the failure was related to the to keyless entry module. The vehicle was repaired under the service warranty; however, it was insufficient. On a separate occasion, the failure recurred. The contact was involved in a minor crash, which may have been caused by the vehicle's malfunctions. There were no injuries. The vehicle is in the process of being taken back to the authorized dealer for repair. The failure mileage was 16,000 and current mileage was 17,500. |
| Vehicle Mileage at Failure | 16000 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | WESTFORD, MA |
| VIN pattern | 4M2EU48858UXXXXXX |
| Was vehicle invloved in a crash? | Y |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |