| Issue ID | 855676 |
| Internal NHTSA # | 10398150 |
| Manufacurer | FORD MOTOR COMPANY |
| Brand | MERCURY |
| Model | MOUNTAINEER |
| Model Year | 2007 |
| File date | 28/04/11 |
| Component | STEERING:HYDRAULIC POWER ASSIST:PUMP |
| Product type code | VEHICLE |
| Description of the problem | Tl*the contact owns a 2007 mercury mountaineer. The dealer informed the contact the radiator needed to replaced. The vehicle was taken to the dealer who will repair the failure at the contacts expense. The dealer informed her there was no recalls or warranty on the vehicle. The manufacturer was contacted and offered no assistance. The failure mileage was 61,000. Updated 06/03/11 *bf the consumer stated one month later, the power steering pump had to be replaced. Updated 07/08/11 |
| Vehicle Mileage at Failure | 61000 |
| Number of Occurences | 1 |
| Source of the issue | HOTLINE VOQ |
| City and State | SEARCY, AR |
| VIN pattern | 4M2EU38867UXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 01/03/10 |
| Was original owner? | N |
| Anti-lock brakes | Y |
| Cruise control | Y |
| Number of cylinders | 8 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | W&W FORD |
| Dealer's telephone number | 501-268-2486 |
| Dealer's city | SEARCY |
| Dealer's state code | AR |
| Dealer's ZIP code | 72143 |