| Issue ID | 736730 |
| Internal NHTSA # | 10281919 |
| Manufacurer | FORD MOTOR COMPANY |
| Brand | MERCURY |
| Model | MOUNTAINEER |
| Model Year | 2007 |
| File date | 25/08/09 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | Vehicle's transmission "clunks" or hard shifts, when slowing down and coming to a stop, or at low speeds. Surges at stop lights, or will hesitate when the gas pedal is pushed. This has been an ongoing problem since i purchased the vehicle in 1997. I have taken it back to the dealer numerous times, and they tell me that 1. Nothing is wrong with the transmission or 2. They have downloaded a new program for the computer. I know there is something wrong, but no one will fix this. Now it's 4000 miles over warranty, and the problem is getting worse. Sooner or later this will cause an accident. |
| Vehicle Mileage at Failure | 40000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | BLOOMFIELD, NY |
| VIN pattern | 4M2EU48857UXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |