| Issue ID | 648692 |
| Internal NHTSA # | 10206491 |
| Manufacurer | FORD MOTOR COMPANY |
| Brand | MERCURY |
| Model | MOUNTAINEER |
| Model Year | 2007 |
| File date | 26/09/07 |
| Component | POWER TRAIN:AUTOMATIC TRANSMISSION |
| Product type code | VEHICLE |
| Description of the problem | Tl*the contact owns a 2007 mercury mountaineer. The transmission made noises when downshifting at 15 mph or when starting the vehicle. The dealer reprogrammed the vehicle. The contact took the vehicle home, but the failure worsened. The transmission continued to slip. She returned to the dealer and left the vehicle there for a few days. A new computer part was placed in the vehicle, but the failure still persists. There is no repair for the failure. The failure mileage was 9,000 and current mileage was 9,500. |
| Vehicle Mileage at Failure | 9000 |
| Number of Occurences | 5 |
| Source of the issue | HOTLINE VOQ |
| City and State | WALLINGFORD, CT |
| VIN pattern | 4M2EU488X7UXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 24/01/07 |
| Was original owner? | Y |
| Anti-lock brakes | Y |
| Cruise control | Y |
| Number of cylinders | 8 |
| Drive train type | AWD |
| Transmission type | AUTO |
| Vehicle speed | 15 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | KEY AUTOGROUP |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |