This is an online automotive information provider of a detailed information on complaints, defects and recalls for Mercury MOUNTAINEER 2004 vehicle speed control. Our users can find data on mass market car models from most popular brands. The service allows to compare and analyze statistics for reported problems, complaints, recalls for various manufacturers. We hope our site will help with selecting of a reliable and safe car. By using this tool, you will be able to get records with description of safety issues for vehicles, equipment, tires and child restraints. These issues include safety recalls for your Mercury MOUNTAINEER 2004 vehicle speed control and complaints other owners have filed.

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2004 Mercury MOUNTAINEER Vehicle Speed Control Problems, Complaints and Defects

Issue ID	807634
Internal NHTSA #	10348095
Manufacurer	FORD MOTOR COMPANY
Brand	MERCURY
Model	MOUNTAINEER
Model Year	2004
File date	05/08/10
Component	VEHICLE SPEED CONTROL
Product type code	VEHICLE
Description of the problem	To ford motor company (fmc) via website: your inquiry: has any mechanic every came across a situation similar to my 2004 mountaineer cruise control problem as follows: every time i set the cruise control between 27-45mph and descend a hill, the engine shuts down! That's right; no power steering, no power brakes, no engine running! This is definitely a safety/warranty issue to me? The mercury service manager said that he never heard of such a problem and it's going to cost me at least $70. 00, just for him to figure out what's wrong! From fmc: thank you for contacting the ford motor company customer relationship center regarding the cruise control concern on your 2004 mercury mountaineer. I sincerely understand the frustration that this experience has brought you. Please be advised that complete vehicle service records are maintained at the servicing dealership only. As dealerships are independently owned and operated, we do not have access to other vehicles' service records; thus, cannot determine if this is considered to be a common occurrence. Moreover, our dealers determine how the diagnostic fee will be applied when assigning technicians to service vehicles. In this instance, the $70 diagnostic fee that was quoted to you and the manner in which it would apply, is a standard practice for this dealership. I invite you to speak with the customer relations manager or the service manager, as he/she would be in the best position to address your diagnostic fee. At this time, i recommend that your vehicle be inspected by a lincoln-mercury dealership to determine the cause of any symptoms your vehicle may be experiencing. They have factory-trained technicians, the most current engineering service information, and the specialized equipment required to resolve your vehicle concerns. If there is no coverage under applicable warranties, recalls or extended service plans, repairs and services would be your responsibility. Make an appointment with fmc dealer.
Vehicle Mileage at Failure	91303
Number of Occurences	1
Source of the issue	NHTSA WEB SITE
City and State	WEXFORD, PA
VIN pattern	4M2DU86W34ZXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?
Was part original equipment?
No. of injured persons
No. of fatalities
Date of purchase	07/08/26
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders	8
Drive train type	AWD
Transmission type
Vehicle speed	45
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

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2004 Mercury MOUNTAINEER Vehicle Speed Control Problems, Complaints and Defects, Recalls and Failures

2004 Mercury MOUNTAINEER Vehicle Speed Control Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?