2004 Mercury MOUNTAINEER Structure Problems, Complaints and Defects, Recalls and Failures

This is an online automotive information provider of a detailed information on complaints, defects and recalls for Mercury MOUNTAINEER 2004 structure. Our users can find data on mass market car models from most popular brands. The service allows to compare and analyze statistics for reported problems, complaints, recalls for various manufacturers. We hope our site will help with selecting of a reliable and safe car. By using this tool, you will be able to get records with description of safety issues for vehicles, equipment, tires and child restraints. These issues include safety recalls for your Mercury MOUNTAINEER 2004 structure and complaints other owners have filed.
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2004 Mercury MOUNTAINEER Structure Problems, Complaints and Defects

 Issue ID844381
 Internal NHTSA #10382797
 ManufacurerFORD MOTOR COMPANY
 BrandMERCURY
 ModelMOUNTAINEER
 Model Year2004
 File date24/03/08
 ComponentSTRUCTURE
Product type codeVEHICLE
 Description of the problemI have two complaints involving the back liftgate on my 2004 mercury mountaineer. In 2008, with approx 45k miles on it, a crack developed above and below the emblem on the liftgate (like several others i've noticed on this website). The dealer didn't even look at it but said they were aware of the problem and it would cost me $500 for a new liftgate! I declined at that time. More recently, the back window hinges broke and my wife was there to catch it. She spoke to the dealer and there was no recall for it and, once again they wanted to sell a new hatch to us for over $1000 including parts and labor. We took it to our local body shop and they fixed it for $183 and got the new hinges directly from the mercury dealer we spoke to earlier. These items should have been recalled and people reimbursed for their expenses relating to getting them fixed on their own. I cannot bring myself to buy another ford product if they don't accept responsibility for their defects.
 Vehicle Mileage at Failure45000
Number of Occurences1
Source of the issueNHTSA WEB SITE
 City and StateWEST DES MOINES, IA
VIN pattern XXXXXX
 Was vehicle invloved in a crash?N
 Was vehicle involved in a fire?N
 Was incedent reported to police?N
 Was medical attention required?
 Was part original equipment?
No. of injured persons
No. of fatalities
 Date of purchase07/08/26
Was original owner?N
Anti-lock brakesN
Cruise controlN
Number of cylinders
Drive train type
Transmission type
 Vehicle speed0
 DoT tire identifier
 Tire size
 Location of tire code
 Type of tire failure code
 Was defective tire repaired?
 Date of manufacture
Type of child seat code
Type of restraint
 Dealer's name
 Dealer's telephone number
 Dealer's city
 Dealer's state code
 Dealer's ZIP code
  • What is Recall?

    A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
  • What is Failure?

    Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
  • What is Defect?

    Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

 

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