| Issue ID | 791676 |
| Internal NHTSA # | 10331669 |
| Manufacurer | FORD MOTOR COMPANY |
| Brand | MERCURY |
| Model | MOUNTAINEER |
| Model Year | 2004 |
| File date | 20/05/10 |
| Component | STRUCTURE |
| Product type code | VEHICLE |
| Description of the problem | Glass lift gate strut froze when it was opened when i tried to close it, the force broke the hinge at the top. If i had not immediately supported the lift gate it would have fallen. The hinge on the other side was cracked and bent and about to give. The emblem on the gate has also been cracked for quite awhile. I did have the transmission fluid issue addressed when the vehicle was still under warranty, but still experience transmission slamming into gear in reverse at various times. |
| Vehicle Mileage at Failure | 92360 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | KATY, TX |
| VIN pattern | 4M2ZU66KX4UXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |