This is an online automotive information provider of a detailed information on complaints, defects and recalls for Mercury MOUNTAINEER 2004 structure body. Our users can find data on mass market car models from most popular brands. The service allows to compare and analyze statistics for reported problems, complaints, recalls for various manufacturers. We hope our site will help with selecting of a reliable and safe car. By using this tool, you will be able to get records with description of safety issues for vehicles, equipment, tires and child restraints. These issues include safety recalls for your Mercury MOUNTAINEER 2004 structure body and complaints other owners have filed.

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2004 Mercury MOUNTAINEER Structure Body Problems, Complaints and Defects

Issue ID	931836
Internal NHTSA #	10467598
Manufacurer	FORD MOTOR COMPANY
Brand	MERCURY
Model	MOUNTAINEER
Model Year	2004
File date	20/07/12
Component	STRUCTURE:BODY
Product type code	VEHICLE
Description of the problem	Rear hatch back glass body-side hinge broke on right side in normal opening of glass. Hinge is composed of a black plastic or nylon retaining clip with a metal pin. The plastic appears to have failed from fatigue. Recent high heat (100+ degrees for several days) may be a factor. Plastic broke through over the pin channel, allowing the pin to pop out. The glass is heavy and torqued by the remaining hinge and two hydraulic lifts. No injuries, but easily could have fallen, broke or shattered on the operator. The heavy glass is a danger especially to children or smaller adults. The operator fortunately had a wood slat in the back big enough to prop up the glass and support it until help arrived. Even with two adults it was hard to hold and control the glass to close it and take to the dealer. Retention clip really should have embedded metal reinforcement around the pin.(the larger expedition appears to have just that in the equivalent part.) reading online there are many cases of similar failure that included damage and or at least minor injuries. Repair was $270 at a ford dealer. Appears to be common enough failure to be a design flaw not to be repeated. Admittedly this appeared on a high mileage nine year-old vehicle which has otherwise provided very good service, but the weight of the falling glass and torque involved were both dangerous and could easily have resulted in serious injury. Operator felt lucky to catch and control it without breaking the glass or getting hurt.
Vehicle Mileage at Failure	161494
Number of Occurences	1
Source of the issue	NHTSA WEB SITE
City and State	CLEAR LAKE, IA
VIN pattern	4M2ZU86K54ZXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?
Was part original equipment?
No. of injured persons	0
No. of fatalities	0
Date of purchase	07/08/26
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders	6
Drive train type
Transmission type
Vehicle speed	0
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

WDD2221821A127178 WDB2110041A786297 WBADD41030BT48355 ZFA31200000009318 KNDJ33AU4L7064200 W1KMJ6CB1SF073169 KLAPA69JDBB024209 3B7HF13Z0YM227361 SALLHAML8EA310475 WDB2100351A951803 UU1LSDAEF41669099 1GT120E80FF537888

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2004 Mercury MOUNTAINEER Structure Body Problems, Complaints and Defects, Recalls and Failures

2004 Mercury MOUNTAINEER Structure Body Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?