| Issue ID | 831476 |
| Internal NHTSA # | 10369317 |
| Manufacurer | FORD MOTOR COMPANY |
| Brand | MERCURY |
| Model | MOUNTAINEER |
| Model Year | 2004 |
| File date | 26/11/10 |
| Component | STRUCTURE:BODY |
| Product type code | VEHICLE |
| Description of the problem | I own a 2004 mercury mountaineer. About a week ago i noticed a crack in the rear liftgate panel of my vehicle. The crack curves around the mercury logo located on the rear panel. I contacted the dealer and he said ford is very aware of this problem and he repairs many cracked liftgates on ford/mercury suv's, especially in the winter due to expanding and contracting of plastic. It is almost halfway down the back and am afraid that the window will pop out while driving and cause an accident or injure someone. It is a safety hazard. Ford needs to recall these vehicles and fix this problem. It should not be the responsibility of the consumer, since it is a defect of the suv. |
| Vehicle Mileage at Failure | 48500 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | MARIETTA, GA |
| VIN pattern | XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |