This is an online automotive information provider of a detailed information on complaints, defects and recalls for Mercury MOUNTAINEER 2004 structure body. Our users can find data on mass market car models from most popular brands. The service allows to compare and analyze statistics for reported problems, complaints, recalls for various manufacturers. We hope our site will help with selecting of a reliable and safe car. By using this tool, you will be able to get records with description of safety issues for vehicles, equipment, tires and child restraints. These issues include safety recalls for your Mercury MOUNTAINEER 2004 structure body and complaints other owners have filed.

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2004 Mercury MOUNTAINEER Structure Body Problems, Complaints and Defects

Issue ID	1279692
Internal NHTSA #	10862164
Manufacurer	Ford Motor Company
Brand	MERCURY
Model	MOUNTAINEER
Model Year	2004
File date	23/04/16
Component	STRUCTURE:BODY
Product type code	VEHICLE
Description of the problem	Rear tailgate window hinge broke while having the window only open and putting away groceries. Upon closing the window, the right hinge broke causing the window to almost fall off of the car. I attempted, with assistance from others in the parking lot, to push the window back into the frame and have it lock at the center latch. The latch is no longer engaged and i have attempted to push on the window to connect with the latch. I am not strong enough to do so. The window is at a point where it could fall off of my car. There was a recall on this part for 2000-2003 vehicles of this make and model. Ford is not carrying over the recall to 2004 stating the defect is not the same (with the details) as the recall itself. It is still the same defective part! I am of short stature and do not have the strength to push the window the 1" or so to get it into the frame to lock successfully. I have contacted my local ford dealership for advice but have been told i would need to pay out of pocket. I am at risk of having the window fall off the back of my car and do not currently have the money to pay for this repair at this time. There have been several complaints noted for this equipment failure on this site for the 2004 mountaineer. Just not sure what to do next. My vehicle is my bread and butter in order to work.
Vehicle Mileage at Failure	186000
Number of Occurences
Source of the issue	NHTSA WEB SITE
City and State	WESTPORT, MA
VIN pattern	4M2ZU86K54UXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons
No. of fatalities
Date of purchase	07/08/26
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
Drive train type
Transmission type
Vehicle speed	0
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

1GT120E80FF537888 5J6RW2H85JL030052 KNDJ33AU4L7064200 JF2GPAVC1E8214847 1M2AG11Y67M066500 3HGGK5H91KM717453 JHMGE8H61CC042184 RFGFG12V0DS000548 VF1RHN00971009389 JTJHW31UX00017342 3MYDLBYV8JY303055 3N6AD35A4LK842605

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2004 Mercury MOUNTAINEER Structure Body Problems, Complaints and Defects, Recalls and Failures

2004 Mercury MOUNTAINEER Structure Body Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?