| Issue ID | 1266923 |
| Internal NHTSA # | 10840354 |
| Manufacurer | Ford Motor Company |
| Brand | MERCURY |
| Model | MOUNTAINEER |
| Model Year | 2004 |
| File date | 01/06/06 |
| Component | STRUCTURE:BODY |
| Product type code | VEHICLE |
| Description of the problem | The rear liftgate cracked near the mercury emblem. This occurred about two years after purchasing the vehicle new. I took it to two different ford dealerships and was told by both the ford would not fix this problem on the 2004. One stated the 2003 model had the same problem, but that ford repaired those. I did not receive a response to my email i sent to ford. This is a substantial expense to the owners of this vehicle. If you look around you can tell if you are behind a 2004 explorer or mountianeer, they all will have at least one crack around the emblem. |
| Vehicle Mileage at Failure | 15000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | GOODLETTSVILLE, TN |
| VIN pattern | 4M2DU86K44UXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |