| Issue ID | 711704 |
| Internal NHTSA # | 10258061 |
| Manufacurer | FORD MOTOR COMPANY |
| Brand | MERCURY |
| Model | MOUNTAINEER |
| Model Year | 2004 |
| File date | 31/01/09 |
| Component | STRUCTURE:BODY:HATCHBACK/LIFTGATE |
| Product type code | VEHICLE |
| Description of the problem | Tl*the contact owns a 2004 mercury mountaineer. The contact noticed a crack in the rear liftgate panel of her vehicle. The crack curves around the mercury logo located on the rear panel. The contact called the dealer and the manufacturer and was informed that they would give her 20% off the repair since her vehicle was out of warranty. The failure mileage was 60,000. Updated 03/12/09. *lj updated 03/13/09. *jb |
| Vehicle Mileage at Failure | 60000 |
| Number of Occurences | 1 |
| Source of the issue | HOTLINE VOQ |
| City and State | BOCA RATON, FL |
| VIN pattern | 4M2ZU66K64UXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 30/11/03 |
| Was original owner? | Y |
| Anti-lock brakes | Y |
| Cruise control | Y |
| Number of cylinders | 6 |
| Drive train type | |
| Transmission type | AUTO |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | PALM BEACH LINCOLN MERCURY |
| Dealer's telephone number | |
| Dealer's city | HAVERHILL |
| Dealer's state code | FL |
| Dealer's ZIP code | 33409 |